Principales puntos de la nueva Ley de servicios de atención a la clientela

Key points of the new Customer Service Act

José Pedro Martín Escolar
Last Friday, February 27, 2024, the Council of Ministers approved a new version of the Customer Service Bill . This regulation aims to guarantee...
La importancia de medir la satisfacción del cliente en un despacho

The importance of measuring customer satisfaction in an office

José Pedro Martín Escolar
Conducting regular customer relationship assessments offers benefits both in terms of demonstrating our commitment and in customer loyalty . Thi...